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Kansas City or Oklahoma is the way to go if you want to do some gambling. Stay away from the Hollywood Casino it is ran by these clowns as well.
Thank you for leaving feedback regarding our property. We are sorry to hear about your experience. The Kansas Star Casino operates both its table games and slot machines with the highest integrity, regulated by both our management and the State of Kansas.
Regarding our winners, jackpot winners are announced on the casino floor as they happen. Recent photos of winners are also used in our mail pieces and in social media.
If you would like to discuss your Lucky Star Players Club experience specifically, please contact us at your convenience at http: Thank you for your review; we look forward to your future stay.
I was in the poker room playing cash game when the dealer made a very bad mistake and when the floor man was called a very rude person named Jermie showed up and instead of being nice to the players who are their customers he was being very rude to them.
Thank you so much for your comment. We would like to apologize for your experience while playing poker in our poker room. We take pride in how many people tell us what a friendly and professional room we have.
Please know that we will address the issue with our Team Member, and we hope that when passing through you will give us another try. I assure you that rudeness to a guest will not be tolerated.
We hope to see you again on a future trip. Her response may meet the guidelines of the state and Kansas Star, but it also shows the lack of knowledge in keeping a good reputation in business!
Compensations or Comps, regardless what the state or Kansas Star believes, are vital in business for reasons of return business! If you insult a person playing at your casino by being to cheap on comps you highly risk losses in the long run.
But more than likely you will have to learn this the hard way and ignore my advice! That would show how ignorant and incompetent you really are in business!
I do not say these things in anger or to just be negative or hurtful. I say these things because they are true! My advise is change now or forever loose revenue!!
Yes I visited back in May as well and seen the lack of comps this man had stated. I to, was very disappointed! We always appreciate it when a guest takes the time to review our property.
At the Kansas Star, slot players earn both points - that you can use to comp yourself at our restaurants, concerts, gift shop merchandise — and StarPlay offers in the mail, based on your play.
If you play table games, you earn comp, again based on your play. I hope to see you soon the floor sometime soon.
This casino was built in "phases" and we had plenty of gripes around the time the arena part first opened.
We live 15 miles to the south and visit two or three times a month and we have witnessed big winners every time we go The dessert bar is out of this world!
There is also a Shark Bar, Pannini and an Asaian eatery in the casino. We toured the hotel when it first opened and it has everything a triple A hotel should have Friends who have stayed there loved it.
Tim McGraw will be performing in July so it is attracting some big names in the large arena. Equesterian events are in the works.
The also do high stakes poker which seems very popular. Like all things that are new at first, the ahhh is gone from Casino.
By attendance you can see that Im not the only one feeling that way. Machines are too tight and payouts are few and in between. Craps Go ahead and roll the dice!
Craps The more you play, the more chance you have to win! Baccarat Featuring mini and midi variations. Baccarat Play mini baccarat, or get to touch the cards in midi baccarat.
Mississippi Stud Bet up to 10 units on a single hand. Mississippi Stud Compete against a paytable, not against the dealer.
Poker Room You asked for it. Live-action poker has arrived! Our poker room is a sure bet for a good time. Winners Congratulations to all of our casino winners!
Poker Room More Info. Every Friday in February! Tables drawn every 15 minutes! Earn 7X Points in February!